CS lofts constructed this rear dormer conversion Redhill. The additional space allowed us to create a new master bedroom with ensuite
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Hear from the clients
We chose to go with CS Lofts for our conversion as a number of people on our road had spoken very highly of them. We weren’t disappointed. From the start we felt supported as they helped us negotiate some tricky planning obstacles with our local council. Once planning permission was approved things started moving quickly. We were very impressed at the speed of the work and the quality of the workmanship. There was minimal disruption and the crew were friendly and extremely knowledgeable. All the external trades people that CS used were also of a very high standard. Would def recommend.
– Jon –
Customer's Journey
Initial Consultation and Engagement
Jon, a resident of Redhill, had been contemplating a loft conversion for quite some time. His neighbors had spoken highly of CS Lofts, sharing their positive experiences and recommendations. Encouraged by these endorsements, Jon decided to reach out to CS Lofts for his rear dormer loft conversion project.
Richard from CS Lofts promptly scheduled an in-person consultation. During this meeting, Richard listened carefully to Jon’s vision for the new loft space and provided detailed explanations about the conversion process. He addressed all of Jon’s questions and concerns, instilling confidence in Jon that he had chosen the right company for the job.
Quote and Survey
Following the consultation, Richard provided a detailed written quote. Jon appreciated the transparency and comprehensiveness of the quote, which outlined all costs involved without any hidden fees. The competitive pricing and clear breakdown of expenses reinforced Jon’s decision to proceed with CS Lofts.
Once the quote was accepted, Richard conducted a thorough survey of Jon’s property. This involved meticulous measurements and assessments to ensure that the proposed conversion was feasible and met all necessary building regulations. The precision and attention to detail during the survey further reassured Jon of the quality and professionalism of CS Lofts.
Preparation of Drawings and Structural Calculations
Next, Richard prepared detailed drawings and structural calculations. These documents were essential for visualizing the final outcome and ensuring the structural integrity of the conversion. Jon found the drawings particularly helpful, as they allowed him to see how the new space would be configured and function. This stage underscored CS Lofts’ commitment to thorough planning and high standards.
Navigating Planning Permission
One of the initial hurdles Jon faced was negotiating planning permission with the local council. CS Lofts’ expertise and support were invaluable during this phase. Richard and his team helped Jon navigate the tricky planning obstacles, ensuring all necessary approvals were obtained. Their experience and knowledge made the process smoother and less stressful for Jon.
Construction Phase
With planning permission approved, the construction phase began. The entire project took nine weeks, during which Jon was continually impressed by the speed and efficiency of the work. The construction teams were punctual, arriving on time every day and maintaining a consistent work schedule.
The crews were not only skilled but also friendly and extremely knowledgeable. Their professionalism and attention to detail ensured that the quality of the workmanship was outstanding. Throughout the project, there was minimal disruption to Jon’s daily life, a testament to the team’s careful planning and considerate approach.
CS Lofts also utilized external tradespeople for specific tasks, all of whom were of a very high standard. The coordination between the CS Lofts team and these tradespeople was seamless, contributing to the overall efficiency and quality of the project.
Final Outcome and Review
Upon completion, Jon was thrilled with the results. The rear dormer loft conversion exceeded his expectations, transforming the previously unused space into a beautiful and functional area. The quality of the workmanship was evident in every detail.
In his review, Jon expressed his satisfaction: “We chose to go with CS Lofts for our conversion as a number of people on our road had spoken very highly of them. We weren’t disappointed. From the start, we felt supported as they helped us negotiate some tricky planning obstacles with our local council. Once planning permission was approved, things started moving quickly. We were very impressed at the speed of the work and the quality of the workmanship. There was minimal disruption and the crew were friendly and extremely knowledgeable. All the external tradespeople that CS used were also of a very high standard. Would definitely recommend.”
Conclusion
Jon’s journey with CS Lofts highlights the company’s dedication to customer satisfaction, high-quality craftsmanship, and excellent project management. His story is a testament to how a professional and reliable company can transform a home improvement project into a smooth and rewarding experience. Jon’s beautiful new loft is a shining example of CS Lofts’ commitment to excellence and customer care.
Architect’s plans
