CS lofts constructed this rear dormer conversion Brockley. The additional space allowed us to create a new master bedroom with ensuite.
Hear from the clients
We recently had our loft converted by CS Lofts, and we couldn’t be happier with the results! From start to finish, the entire process was smooth and professional. Alex and Luke’s teams were incredibly skilled, courteous, and efficient. They listened to our ideas and provided excellent suggestions, ensuring that every detail was perfect. They were the only loft company that were positive about converting the space into two rooms and a shower room and not just one big bedroom.
The quality of the workmanship is outstanding. Our new loft space is not only beautiful but also highly functional. They kept the site clean and organized throughout the project, and the disruption to our daily lives was minimal. The project was completed on time and within budget, which was a huge relief. The team had to return a few times for some snags but they were always positive and willing to amend any snag however small.
A big thank you to CS Lofts for transforming our home and exceeding our expectations. We highly recommend them to anyone considering a loft conversion or any other building project. Fantastic job!
– Alejandro –
Customer's Journey
Initial Consultation and Engagement
Alejandro, a resident of Brockley, had long desired to make better use of his loft space and envisioned a rear dormer conversion. Excited about the project, Alejandro decided to contact CS Lofts, a company known for their high-quality work and customer-centric approach.
Richard from CS Lofts promptly scheduled an in-person consultation. During this meeting, Richard carefully listened to Alejandro’s vision and requirements for the loft conversion. He provided detailed explanations about the process, addressing all of Alejandro’s questions and concerns. Richard’s thoroughness and understanding instilled confidence in Alejandro, making him feel assured that he was in good hands.
Quote and Survey
Following the consultation, CS Lofts provided a detailed written quote. Alejandro appreciated the transparency and comprehensiveness of the quote, which outlined all costs involved without any hidden fees. The competitive pricing and clear breakdown of expenses reinforced Alejandro’s decision to proceed with CS Lofts.
Once the quote was accepted, Richard carried out a thorough survey of Alejandro’s property. This step involved meticulous measurements and assessments to ensure that the proposed conversion was feasible and met all necessary building regulations. The precision and attention to detail during the survey further reassured Alejandro of the quality and professionalism of CS Lofts.
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Preparation of Drawings and Structural Calculations
Next, Richard prepared detailed drawings and structural calculations. These documents were essential for visualizing the final outcome and ensuring the structural integrity of the conversion. Alejandro found the drawings particularly helpful, as they allowed him to see how the new space would be configured and how it would function. This stage underscored CS Lofts’ commitment to thorough planning and high standards.
Construction Phase
The construction phase, led by Alex and Luke’s teams, lasted nine weeks. From the very beginning, the teams demonstrated reliability by arriving on time every day and maintaining a consistent work schedule. Their punctuality and strong work ethic contributed significantly to a smooth and efficient construction process.
Alex and Luke’s teams were not only skilled but also courteous and efficient. They listened to Alejandro’s ideas and provided excellent suggestions, ensuring that every detail was perfect. CS Lofts was the only company positive about converting the space into two rooms and a shower room, rather than just one big bedroom. This flexibility and creativity greatly impressed Alejandro and added significant value to the project.
Throughout the construction, communication was a key strength. Alejandro was kept fully informed about the progress and the schedule of arriving trades, which helped him plan around the construction activities. The team also kept the site clean and organized, minimizing disruption to Alejandro’s daily life.
Final Outcome and Review
Upon completion, Alejandro was thrilled with the results. The rear dormer loft conversion exceeded his expectations, transforming the unused space into two beautiful and highly functional rooms and a shower room. The quality of the workmanship was outstanding, reflecting CS Lofts’ high standards.
In his review, Alejandro expressed his satisfaction: “We recently had our loft converted by CS Lofts, and we couldn’t be happier with the results! From start to finish, the entire process was smooth and professional. Alex and Luke’s teams were incredibly skilled, courteous, and efficient. They listened to our ideas and provided excellent suggestions, ensuring that every detail was perfect. They were the only loft company that were positive about converting the space into two rooms and a shower room and not just one big bedroom.
The quality of the workmanship is outstanding. Our new loft space is not only beautiful but also highly functional. They kept the site clean and organized throughout the project, and the disruption to our daily lives was minimal. The project was completed on time and within budget, which was a huge relief. The team had to return a few times for some snags but they were always positive and willing to amend any snag however small.
A big thank you to CS Lofts for transforming our home and exceeding our expectations. We highly recommend them to anyone considering a loft conversion or any other building project. Fantastic job!”
Conclusion
Alejandro’s journey with CS Lofts highlights the company’s proactive approach, dedication to quality, and excellent customer service. His story is a testament to how a professional and reliable company can transform a home improvement project into a smooth and rewarding experience. Alejandro’s beautiful new loft is a shining example of CS Lofts’ commitment to excellence.
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