CS lofts constructed this large side dormer on a bungalow in Orpington. The additional space allowed the family to have two new bedrooms, a walk in wardrobe and a new bathroom.
Hear from the clients
CS Loft did our loft conversion and they were fantastic. Ben and Benni managed the project and were very proficient. Even through it was a big loft with 1 5 meter dormer, 2 bedrooms, bathroom, dressing room and big landing space, still they were able to complete the whole project in 2.5 months and while we were still living in the property. The cost at the end was exactly the same as initial quote + optional extras that we opted. These guys are the benchmark for good builders!!
– Shivam –
Customer's Journey
Initial Consultation and Planning
Shivam’s quest to expand his living space began when he identified the need for additional rooms in his Orpington home to accommodate his growing family. After researching various companies, Shivam opted for CS Lofts based on their robust portfolio and strong recommendations. The project entailed a large side dormer loft conversion, which was ambitious given the planned inclusions of two bedrooms, a bathroom, a dressing room, and a substantial landing area.
CS Lofts conducted an in-person consultation at Shivam’s property, which laid the foundation for a well-structured project. During this initial meeting, they discussed Shivam’s specific needs and the technicalities of the conversion. CS Lofts then provided a detailed written quote, which included a comprehensive breakdown of costs, ensuring transparency from the outset. The survey and bespoke drawings followed, along with structural calculations to ensure that all planned works were feasible and compliant with local building regulations.
Project Execution
The construction phase was scheduled to last approximately 11 weeks. Despite the scale of the conversion and the complexity involved in constructing a 15-meter dormer, the project was managed with exceptional proficiency by Ben and Benni from CS Lofts. Their effective project management and organisational skills were key in maintaining momentum, even while Shivam and his family continued to reside in the property.
Living Through Construction
One of the major challenges of any extensive home renovation is managing the disruption to daily life, especially when the homeowners are inhabiting the property during construction. CS Lofts excelled in this aspect by ensuring that the worksite was as unobtrusive as possible. Their considerate planning and execution minimized the impact on Shivam’s family’s routine, a testament to their professionalism and customer care.
Communication and Professionalism
Throughout the project, Shivam was impressed with the level of communication from CS Lofts. Regular updates and prompt responses to his queries meant that Shivam was always in the loop regarding the progress of his loft conversion. Ben and Benni, the project managers, were not only proficient but also highly accessible, addressing any concerns swiftly and efficiently, which greatly alleviated potential stress associated with the renovation.
Project Completion and Review
The completion of the loft conversion marked a significant enhancement to Shivam’s home, transforming it into a more spacious and functional residence. The project concluded on schedule, and the final cost aligned perfectly with the initial quote, aside from a few optional extras that Shivam chose to include. His review of CS Lofts was glowing: “CS Loft did our loft conversion and they were fantastic… These guys are the benchmark for good builders!!” This high praise highlights their commitment to excellence and client satisfaction.
Final Thoughts
Shivam’s journey with CS Lofts is a prime example of a successful loft conversion that combined meticulous planning, excellent craftsmanship, and stellar project management. The transformation of his home not only met his initial requirements but also provided new, beautifully integrated spaces for his family to enjoy. The seamless process and outstanding results reaffirmed Shivam’s decision to choose CS Lofts, positioning them as a top-tier provider in the home improvement industry.